Digital accessibility

Commitment of the Tourist Office of the Pays de Haguenau

The Tourist Office of the Pays de Haguenau is committed to making its website accessible to as many people as possible, in accordance with Article 47 of French Law No. 2005-102 of 11 February 2005 on equal rights and opportunities, participation and citizenship of persons with disabilities.

Digital accessibility is an ongoing process aimed at ensuring that everyone can access the content and services provided on this website, regardless of their abilities or the technologies they use.

The Tourist Office of the Pays de Haguenau is progressively improving the accessibility of its website based on the General Accessibility Improvement Framework (RGAA – Référentiel Général d'Amélioration de l'Accessibilité).

Compliance Status

The website visithaguenau.alsace is currently non-compliant with the General Accessibility Improvement Framework (RGAA), version 4.1.2.

No compliance audit has been carried out to date. Consequently, it is not currently possible to determine the website's actual level of compliance.

An audit will be carried out in order to identify any areas of non-compliance and define the actions required to address them.

Continuous Improvement

The Tourist Office of the Pays de Haguenau is progressively incorporating accessibility best practices when:

  • creating new pages;

  • developing or updating features;

  • carrying out website maintenance;

  • updating content.

This approach aims to continuously improve the browsing experience for all users.

Feedback and Contact

Despite the care taken in developing this website, some content may still present accessibility difficulties.

If you encounter an accessibility issue that prevents you from accessing content or a feature, you can report it to us so that we can look into an appropriate solution.

You can contact us:

  • via the website's contact form;

  • or by post at:

Ville de Haguenau
1 Place Charles de Gaulle
67500 Haguenau
France

Enforcement and Remedies

If you encounter an accessibility issue that prevents you from accessing content or a service, have reported it to us, and have not received a satisfactory response, you may contact the French Defender of Rights (Défenseur des droits):

  • via the online form;

  • by post (Libre réponse 71120 – 75342 Paris CEDEX 07);

  • by contacting the Defender of Rights' representative in your department.

Accessibility Statement

This statement was established on 1 August 2026.

It will be updated following the completion of the first RGAA compliance audit.

Mandatory Documents